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terms conditions

In-store prices are subject to change at any time.
Please double check that all data entered during the purchase process are correct (mobile number, email, address, transfer number), and the store does not bear the delay in sending due to wrong data.
The purchase order will be canceled immediately in the event that the payment is delayed by bank transfer or PayPal for more than 24 hours.
A copy of a receipt or an electronic copy of the bank transfer must be kept as proof in case we did not receive your transfer.
All quoted prices are final and non-negotiable, but may change in offers and sales

How to order:


1. You can purchase if you are registered with us on the site. To create a new account, click here.
2. Choose the product and add it to the shopping cart.
3. Finalize the purchase process, choose the payment method and fill in the address.
4. You will receive an email immediately after the purchase.
5. Upon acceptance of the order and the start of its processing, you will receive another email.
6. When the shipment is out, you will receive a mail with the shipment tracking number.

Cancel the request:


1. The request can be canceled only if it is in the preparation stage. After the shipment is out, the order will not be accepted.
2. thenewvape.com has the right to accept, not accept or cancel your order in some cases, for example if the product you want to buy is not available or if the product is priced incorrectly or if the order is found to be fraudulent, thenewvape.com will A refund for orders that were not accepted or that were canceled.
Our store guarantees that all products are new, unused, and undamaged. However, if there is any damage to the product, please inform us within three days of receiving the product.

Third Parties:


In thenewvape.com, we use third parties in the payment and shipping process. In the event of any failure with these authorities, we promise you that we will follow up the matter and deal with it with the third party, but any failure of one of these parties is outside the scope of our responsibility.

Changes to Terms of Use:


We may update the terms of use from time to time and therefore, we advise you to review this page periodically for any changes and we will notify you of any changes by posting the new terms of use on this page. These changes are effective immediately after they are posted on this page.